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Customer Services. (602) 262-6251. Monday - Friday. 8 a.m. to 5 p.m. 711 for Telecommunications Relay Services . Find free water conservation resources available for the whole family on our digital education page. Find a water project near you by visiting our infrastructure and improvement project website.
The PHX Customer Services Department strives to provide our valued customers with the highest quality water , sewer and trash service. We receive approximately 5,000 calls per day and manage more than 400,000 accounts that service 1.5 million customers.
Need to pay your city services bill for turn on/off your water connection? Planning on backwashing or draining your pool? Want to learn how you can do your part to conserve water? Find the answers on this page.
Start or Transfer Service. To get service started, please submit a request for services online at least 48 hours before your preferred start date through the MyPHX311 Self-Service portal.
Learn about the various services that Phoenix's Water Services Department offers, and get the help you need.
The city of Phoenix Water Services Department consistently provides a reliable supply of drinking water that meets or surpasses all standards for health and safety at a lower cost than most southwest cities. More than 90 percent of the water delivered to our customers comes from surface water sources such as lakes, rivers and streams.
To stand the test of time during times of drought, we must manage our diverse water supplies that includes Salt, Verde, and Colorado River water, groundwater reserves, and reclaimed wastewater for nonpotable purposes. Learn about Phoenix water resources. Understand the Drought.
City of Phoenix Water Services Department. 2,589 likes · 46 talking about this. 602-262-6251 for customer services needs. 24/7 hotline 602-261-8000 for urgent water/sewer issues. Not monitored for...
Start / Stop / Transfer Water or Trash. Please note you will not be able to access your city services bill with this form. If you’d like to pay your bill online, visit https://payonline.phoenix.gov.
New Customer ePortal is Here! The City of Phoenix is excited to announce the launch of a new customer portal, designed with enhanced security and user-friendly features to better serve you! Read More. The Future of Water in Arizona. ASU experts predict how water consumption might look in our state, based on the science of today. Read More.