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Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu.; Select your AOL Mail account from the account list.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
It is Role Base Access Control (RBAC) feature which is responsible for access level provisioning for the users. When doing critical self-service password resets for privileged accounts you may want to allow account unlocks and to restrict password change functionality. The support teams have a responsibility of changing passwords of these accounts.
Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store.