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You can cancel your ticket up to 15 minutes before departure and get a full or partial refund in the form of a voucher. Check our Cancellation Policy here.
Bus delay over two hours. How can I request a refund for a bus delayed more than 120 minutes? Bus cancellation. My ride was cancelled.
If you did not use your ticket, you can apply for a refund. Processing fees will apply. Once we checked that you did not travel with FlixBus, the refund will be made to the payment method used for the initial booking, if the payment details are available.
No problem! With Flix, you can cancel your ticket up to 15 minutes before departure and get a full or partial refund in the form of a voucher. The table below shows how much you will be refunded. The amount depends on how far in advance you cancel your ticket.
You can cancel your ticket up to 15 minutes before departure and get a full or partial refund in the form of a voucher. Check our Cancellation Policy here.
Bus delay over two hours. How can I request a refund for a coach delayed more than 120 minutes? Alternative transportation.
Verspätung über zwei Stunden. Wie beantrage ich eine Rückerstattung, wenn mein Bus mehr als 120 Minuten Verspätung hat? Bus verpasst. Ich möchte mein nicht genutztes Ticket erstattet bekommen. Wo kann ich das beantragen? Alternatives Transportmittel.
Cancelling your ticket. How do I cancel my ticket? What happens if I accidentally make a mistake while booking? Chat with an Expert.
If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the contact buttons below to do so. Our agents will check your case in accordance with our T&C and the EU passenger rights regulation and get back to you as soon as possible.
Can I have my voucher paid out? According to our T&C vouchers cannot be exchanged for their cash value. Simply use it for your next trip with FlixBus by entering it during the booking process. • In general, we do not offer refunds if the ticket was used for the trip.