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Activity diagrams [1] are graphical representations of workflows of stepwise activities and actions [2] with support for choice, iteration, and concurrency. In the Unified Modeling Language, activity diagrams are intended to model both computational and organizational processes (i.e., workflows), as well as the data flows intersecting with the related activities.
An event-driven process chain (EPC) is a type of flow chart for business process modeling. EPC can be used to configure enterprise resource planning execution, and for business process improvement. It can be used to control an autonomous workflow instance in work sharing.
The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.
In 2011, the company started publishing its hosted service for the mxGraph web application under a separate brand, Diagramly with the domain "diagram.ly". [12]After removing the remaining use of Java applets from its web app, the service rebranded as draw.io in 2012 because the ".io suffix is a lot cooler than .ly", said co-founder David Benson in a 2012 interview.
Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.
Example of a "performance seeking" control-flow diagram. [1]A control-flow diagram (CFD) is a diagram to describe the control flow of a business process, process or review. ...
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