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A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.
The International Organization for Standardization (ISO / ˈ aɪ s oʊ /; [3] French: Organisation internationale de normalisation; Russian: Международная организация по стандартизации) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member ...
Historically, most classes of technical documentation lacked universal conformity for format, content and structure. Standards are being developed to redress this through bodies such as the International Organization for Standardization(ISO), which has published standards relating to rules for preparation of user guides, manuals, product specifications, etc. for technical product documentation.
ISO 7010 is an International Organization for Standardization technical standard for graphical hazard symbols on hazard and safety signs, including those indicating emergency exits. It uses colours and principles set out in ISO 3864 for these symbols, and is intended to provide "safety information that relies as little as possible on the use of ...
International standards can be applied directly or adapted to meet local conditions. When adopted, they lead to the creation of national standards that are either equivalent to or largely align with the international standards in technical content, though they may have: (i) editorial variations, such as differences in appearance, the use of symbols, measurement units, or the choice of a point ...
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
ISO 9000:2005 provides information on the fundamentals and vocabulary used in quality management systems. ISO 9004:2009 provides guidance on a quality management approach for the sustained success of an organization. Neither of these standards can be used for certification purposes as they provide guidance, not requirements.
The operations manual can be a digital or paper document. Digital format has advantages for revision control and can be distributed easily and at low cost. [4] The detail should be sufficient to allow a competent person without specific experience to understand what is needed and how it is to be done.
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