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For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 1 (800) 282-2881. We make your mental health and well-being the priority.
800.926.2273.
Registered users can also access our secure provider portal for 24/7 access to patient information, such as eligibility, benefits, claim status, and more. Providers can self-register for portal access here. Visit Provider.Evernorth.com
To reach the Provider Advocate team, please call 1.800.926.2273 and select prompt # 5 for providers, then choose the appropriate prompt from the options below to reach an available representative who will assist you:
Information for providers about the change from Cigna Behavioral Health, Inc. to Evernorth Behavioral Health, Inc.
Phone number (for contracting/credentialing purposes) If you practice in Minnesota, North Dakota or western Wisconsin: In these markets, Evernorth's Behavioral Health network represents an alliance between Evernorth and HealthPartners.
Evernorth Health Services represents roughly 1 in 3 Americans, offering industry-leading clinical expertise across +60 specialties. We have the scale to empower providers with the tools they need to succeed and the experience to help navigate the many complexities of care delivery and management.