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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters

  3. Sort your emails in AOL Mail

    help.aol.com/articles/sort-your-emails-in-aol-mail

    Sorting your emails from your folders has never been easier in AOL Mail. Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top.

  4. Sort emails by sender in the AOL app

    help.aol.com/articles/sort-emails-by-sender-in...

    The AOL app lets you sort your emails by sender. This can help you locate all messages sent by a sender in case you're looking for a specific message, or in case you want to tidy up your inbox. Open your Inbox in the AOL app. Tap Edit, located in the top right of the screen. Tap the Sender option at the top of the screen. Tap View all emails.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    Yahoo Mail: Click 'more' beneath your 'sent email' folder. AOL Mail: Scroll down right beneath 'IMs' and above 'trash.' Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook ...

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.

  7. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  8. Find missing emails in AOL Mail

    help.aol.com/.../find-missing-emails-in-aol-mail

    Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.

  9. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

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