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  2. 5 Ways to Build Rapport With Your Interviewer - AOL

    www.aol.com/2015/02/27/build-rapport-with-your...

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  3. The #1 Best Way To End a Card, According to Psychologists

    www.aol.com/1-best-way-end-card-231500500.html

    Dr. Bernstein says the word is a great way to end a card, noting it works for various audiences. "This method implies feelings of care and affection but isn’t as risky or personal as stating the ...

  4. Have a nice day - Wikipedia

    en.wikipedia.org/wiki/Have_a_nice_day

    A variant of the phrase—"have a good day"—is first recorded in Layamon's Brut (c. 1205) and King Horn. "Have a nice day" itself first appeared in the 1948 film A Letter to Three Wives . In the United States, the phrase was first used on a regular basis in the early to mid 1960s by FAA air traffic controllers and pilots.

  5. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  6. Rapport - Wikipedia

    en.wikipedia.org/wiki/Rapport

    Another way to build rapport is through "positive face management", [16] (or, more simply: positivity). According to some psychologists, [16] we have a need to be seen in a positive light, known as our "face". By managing each other's "face", boosting it when necessary, or reducing negative impacts to it, we build rapport with others.

  7. 10 Genius Phrases To Use Instead of 'I'm Busy,' According to ...

    www.aol.com/lifestyle/10-genius-phrases-instead...

    The One Time It's Best To Say "I'm Busy" All of the above responses are great swaps for "I'm busy," but Dr. Cooper says there's one time when the phrase is the best one to go with.

  8. Touchpoint - Wikipedia

    en.wikipedia.org/wiki/Touchpoint

    Word of mouth was ranked next; there was more positivity in peer observation as a touchpoint in comparison however. Ranked last was traditional media, which could be explained by the shift to guerrilla type marketing styles. This is a new way of engaging public customers in a more inexpensive way, while keeping customers encouraged to buy.

  9. Loyalty marketing - Wikipedia

    en.wikipedia.org/wiki/Loyalty_marketing

    Loyalty marketing is a marketing strategy in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing, and loyalty marketing all form part of the customer proposition – the subjective assessment by the customer of whether to purchase a brand or not based on the integrated combination of the value they receive from each of these ...