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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

  3. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    Some video content may need the video acceleration to be lowered in order to play properly. To lower the video acceleration in Windows Media Player: 1. Click Start, select All Programs or Programs, and then click Windows Media Player. 2. Click the Tools menu, and then click Options.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    The problem could be caused by server delays due to a lot of people accessing their email at once. Usually this is resolved in just a few minutes. Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments

  5. Hang (computing) - Wikipedia

    en.wikipedia.org/wiki/Hang_(computing)

    In many cases programs may appear to be hung, but are making slow progress, and waiting a few minutes will allow the task to complete. Modern operating systems provide a mechanism for terminating hung processes, for instance, with the Unix kill command, or through a graphical means such as the Task Manager's "end task" button in Windows (select the particular process in the list and press "end ...

  6. Round-trip delay - Wikipedia

    en.wikipedia.org/wiki/Round-trip_delay

    RTT is a measure of the amount of time taken for an entire message to be sent to a destination and for a reply to be sent back to the sender. The time to send the message to the destination in its entirety is known as the network latency, and thus RTT is twice the latency in the network plus a processing delay at the destination.

  7. Ping of death - Wikipedia

    en.wikipedia.org/wiki/Ping_of_death

    A ping of death is a type of attack on a computer system that involves sending a malformed or otherwise malicious ping to a computer. [1] In this attack, a host sends hundreds of ping requests with a packet size that is large or illegal to another host to try to take it offline or to keep it preoccupied responding with ICMP Echo replies.

  8. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  9. ping (networking utility) - Wikipedia

    en.wikipedia.org/wiki/Ping_(networking_utility)

    ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It is available in a wide range of operating systems – including most embedded network administration software.