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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  4. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).

  5. Ted Danson Shares How He’s Used His ‘Celebrity’ to Help ...

    www.aol.com/ted-danson-shares-used-celebrity...

    Though many know Ted Danson, 76, for his roles on Cheers and The Good Place, off camera, the actor has been working for more than two decades to help save the world’s oceans.. His pull to ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  7. 10 Banks With the Best Customer Service - AOL

    www.aol.com/finance/10-banks-best-customer...

    It’s also the credit card issuing bank that ranks the highest in terms of customer satisfaction, according to J.D. Power and Associates. The company ranked issuers on a 1,000-point scale, with ...

  8. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog ...

  9. Aesthetics - Wikipedia

    en.wikipedia.org/wiki/Aesthetics

    Aesthetics (also spelled esthetics) is the branch of philosophy concerned with the nature of beauty and the nature of taste; and functions as the philosophy of art. [ 1] Aesthetics examines the philosophy of aesthetic value, which is determined by critical judgments of artistic taste; [ 2] thus, the function of aesthetics is the "critical ...

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