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Apple's support page here indicates that the remotes for the Apple TV HD (the 4th version of the hardware) do not pair with the 2nd generation Apple TV. The support page states "Compatibility: Apple TV 4K and Apple TV HD". You will need to use either the older aluminium remote control or the white remote control with the Apple TV 2nd generation.
Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Release the buttons. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Wait while your remote restarts. When the Connected notification appears, you can use your remote.
Posted on Jun 13, 2020 2:21 AM. Remove or shut off other bluetooth devices in the area. The “bring closer” step is to distinguish the remote from other devices. The ultimate closeness is to lay the remote on top of the Apple TV, but the remote should be acknowledged before that time. If your Apple TV remote isn’t working - Apple Support.
"If your remote still isn't working as expected, try pairing your remote to your Apple TV again. Point your remote at your Apple TV. Make sure that the remote is about three inches from your Apple TV. Press and hold Back (or Menu) and Volume Up for five seconds. If asked, place your remote on top of Apple TV to complete pairing."
I see this in the Apple TV manual: You can also hold down Menu and Right for 6 seconds to pair Apple TV and the Apple Remote. When you successfully pair your Apple Remote, Apple TV displays a chainlink symbol ( ) above a picture of a remote. Apple TV now works only with the paired remote. You might have to change your screen name (kidding).
Feb 14, 2023 4:29 AM in response to hood164. For the old style Apple Remote (aluminum): Unlinking any previous remote: press and hold the Menu and Left buttons for up to six seconds. On screen, look for broken link symbol above an icon of a remote. Linking the (new) remote: press and hold the Menu and Right buttons for up to six seconds.
Learn how to pair or link a replacement remote: If your Apple TV remote isn't working - Apple Support. - For the Siri Remote, pairing a new remote will automatically unpair any previous remote. - For the Apple Remote (aluminum), the unlinking and linking can both be done with the new remote. Pairing Apple TV remote. .
You may link the remote again as described in: If your Apple TV remote isn’t working - Apple Support - Wayback Machine (second half of the page). Do both steps: the unlinking and then the linking. Menu + Left for unlinking, then Menu + Right for linking. Identify your Apple TV model - Apple Support. Find your Apple TV model number - Apple ...
Posted on Nov 21, 2021 5:07 AM. "move closer to continue pairing". I set the remote on the tv. Please bring it gradually closer to the Apple TV box (the TV is not important for this). While doing so, keep other bluetooth devices away from it (including mobile phones) at that time. The ultimate closeness is to lay it on top of the Apple TV box ...
Apple TV Remote Controls Soundbar Volume but won’t turn on/off My Apple TV remote successfully controls my volume on a Samsung Soundbar via IR (learned remote pairing) but it won’t turn the Soundbar on/off. It used to do this but for some reason I can’t get it to work anymore.