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2. Houston Fire Department - Wikipedia

   en.wikipedia.org/wiki/Houston_Fire_Department

   United States. Texas. City of Houston Fire Department (HFD) is the agency that provides fire protection and emergency medical services for the city of Houston, Texas, United States, the fourth largest city in the United States. HFD is responsible for preserving life and property for a population of more than 2 million in an area totaling 654 ...

3. 911 workers say centers are understaffed, struggling to hire ...

   www.aol.com/news/911-workers-centers...

   For example, some 911 call centers experienced a 30% increase in misdials between May and June after a new feature was added to Android phones that connected users to emergency services if a ...

4. Public safety answering point - Wikipedia

   en.wikipedia.org/wiki/Public_safety_answering_point

   A public-safety answering point (PSAP), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services / ambulance) are received and handled. It takes calls from any landline, mobile phone line, or VoIP (Voice over ...

5. 911 (emergency telephone number) - Wikipedia

   en.wikipedia.org/wiki/911_(emergency_telephone...

   The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

6. Houston Police Department - Wikipedia

   en.wikipedia.org/wiki/Houston_Police_Department

   The Houston Police Department (HPD) is the primary municipal law enforcement agency serving the City of Houston, Texas, United States and some surrounding areas. With approximately 5,300 officers and 1,200 civilian support personnel it is the fifth-largest municipal police department, serving the fourth-largest city in the United States.

7. Computer-aided dispatch - Wikipedia

   en.wikipedia.org/wiki/Computer-aided_dispatch

   Computer-aided dispatch. Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store ...