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• Allow yahoo.com in any ad blockers. • Adjust the security setting of the browser to the default level. • Unblock yahoo.com in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual.
• Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.
If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
Download the updated Desktop Gold install file. 2. Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.
If you no longer want an ad-free mail experience in Desktop Gold, you can deactivate this benefit from your MyBenefits page. 1. Sign in to MyBenefits. 2. Go to the Activated tab. 3. Locate the Ad-Free Mail for AOL Desktop Gold benefit and click Deactivate. - A confirmation window will open. 4. Click Deactivate.
Ad-Free Mail for AOL Desktop Gold can only be activated for one username on an account with an eligible plan, and you must sign in to Desktop Gold with the username you activated the benefit for to see the ad-free mail experience. Still seeing ads? Here's why: You'll continue to see promotions for AOL products and brands in Desktop Gold after ...
The popups you’re seeing on AOL.com are promotions for AOL products and brands. With Ad-Free AOL.com, only banner ads are removed from your AOL.com experience. You may opt out of AOL Webmail Popups separately, by visiting marketingpreferences.aol.com.