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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  4. Report abuse or spam on AOL

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page.

  5. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  6. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  7. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    What do email phishing scams look like? They're not as easy to spot as you'd think. These emails often look like they're from a company you know or trust, the FTC says. Meaning, they can look like ...

  8. Avoid spoofing emails and spam in the AOL app

    help.aol.com/articles/avoid-spoofing-emails-and...

    The AOL app includes spoofing and spam alerts for your emails. Here's how to recognize these alerts. Recognize a spam alert

  9. Additional security features in AOL Mail

    help.aol.com/articles/additional-security...

    Your reply will be sent to a "different email address." To take care of this message: Click It's safe. This will remove the warning and will not show again. Click Report to mark the email as spam and move it to the spam folder. Any more emails like this will automatically go to the spam folder.