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  2. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W.

  3. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development involves improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and ...

  4. Hotwash - Wikipedia

    en.wikipedia.org/wiki/Hotwash

    A hotwash is the immediate "after-action" discussions and evaluations of an agency's (or multiple agencies') performance following an exercise, training session, or major event, such as Hurricane Katrina.

  5. Organization development - Wikipedia

    en.wikipedia.org/wiki/Organization_development

    Included in this stage is action-planning activity carried out jointly by the consultant and members of the client system. Following the workshop or learning sessions, these action steps are carried out on the job as part of the transformation stage. [7] The third stage of action research is the output, or results, phase.

  6. Questionnaire construction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_construction

    What is often referred to as "adequate questionnaire construction" is critical to the success of a survey. Inappropriate questions, incorrect ordering of questions, incorrect scaling, or a bad questionnaire format can make the survey results valueless, as they may not accurately reflect the views and opinions of the participants.

  7. Training manual - Wikipedia

    en.wikipedia.org/wiki/Training_manual

    A training manual is a document, a book or booklet of instructions and information, used as an aid to learning a task, skill, or job. [1] Training manuals are widely used, including in business and the military. [citation needed] A training manual may be particularly useful as: an introduction to subject matter prior to training

  8. Survey methodology - Wikipedia

    en.wikipedia.org/wiki/Survey_methodology

    Survey methodology is "the study of survey methods". [1] As a field of applied statistics concentrating on human-research surveys, survey methodology studies the sampling of individual units from a population and associated techniques of survey data collection, such as questionnaire construction and methods for improving the number and accuracy of responses to surveys.

  9. Training management system - Wikipedia

    en.wikipedia.org/wiki/Training_management_system

    A training management system (TMS), training management software, or training resource management system (TRMS) is a software application for the administration, documentation, tracking, and reporting of instructor-led-training programs. [1] A TMS focuses on back-office processes and is considered a tool for corporate training administrators. [2]

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