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  2. link your adobeId to your prime account - Adobe Community -...

    community.adobe.com/.../link-your-adobeid-to-your-prime-account/m-p/10985445

    Hi Don, Once you receive the welcome email from the LMS, you get an option to sign in with an Adobe ID or Create an Adobe ID. This step links the Adobe ID to the Prime account. Now, If you want to change the Adobe ID to another email ID then, you may contact your Admin for the LMS so that they may edit your Profile and change the Adobe ID from ...

  3. I am unable to log in to Captivate Prime. What do I do?

    community.adobe.com/t5/adobe-learning-manager-discussions/i-am-unable-to-log...

    If these steps do not work, log in using a different browser or via the incognito mode. If you are still unable to log in, contact your Administrator of your Captivate Prime account so that they may verify whether you are in an Active state or a Deleted State in the account. Be kind and respectful, give credit to the original source of content ...

  4. Error message: No user found for the given adobe id email in this...

    community.adobe.com/t5/adobe-learning-manager-discussions/error-message-no...

    I wasn't able to get her successfully signed into my company's PRIME LMS as a learner. So, we deleted her Adobe ID in hopes of starting over. That didn't work out too well. We weren't able to get her account recreated. So, Adobe is in the process of reactiving her account.

  5. No Prime accounts are currently linked to your email.

    community.adobe.com/t5/adobe-learning-manager-discussions/no-prime-accounts...

    No Prime accounts are currently linked to your email. Hello, We recently took over administration for one of our customers Adobe Captivate Prime portal to administer users. The account we were assigned by our customer to administer users is an internal account with roles of learner & Admin. We are getting a lot of complaints from users who are ...

  6. Re: Amazon annual subscription: unable to link adobe id

    community.adobe.com/t5/download-install-discussions/amazon-annual-subscription...

    Amazon annual subscription: unable to link adobe id. After purchasing the annual plan from Amazon, they send you an email with an activation link. The link takes you to a page where you either link your existing adobe id OR can click a link to create a new adobe account. when i enter my adobe id, the link button on Amazon remains gray/ unclickable.

  7. Problems getting new users logged in - Adobe Community - 7684610

    community.adobe.com/t5/adobe-learning-manager-discussions/problems-getting-new...

    Once you as an admin, add a user to your Captivate Prime account, that user is sent an invitation "Welcome" email. This has a 2 step self serve process which the user needs to follow to link any Adobe ID with the Captivate Prime account. Once done, the user is free to use that Adobe ID with that account.

  8. How to move existing Premiere Pro onto new computer?

    community.adobe.com/t5/premiere-pro-discussions/how-to-move-existing-premiere...

    I downloaded, and am currently paying the monthly subscription for Premiere, onto my laptop several months ago. Since then, I've bought a new desktop and wish to have Premiere on this newer, faster computer.

  9. How to Activate/Redeem Adobe CC Redemption Code

    community.adobe.com/t5/account-payment-plan-discussions/how-to-activate-adobe...

    I added all three to one account and hence got three (3) years of subscription out for one account on it. We only use the Acrobat reader mostly and all software for learning purposes only. I have three (3) questions ( the answers I found by googling is attached!) 1. How long does a Redemption Code last before Redemption

  10. payment not supporting in my region - Adobe Community - 14644965

    community.adobe.com/t5/account-payment-plan-discussions/payment-not-supporting...

    I am a new user to Adobe products . I cannot make the payment .And it showing that "Discover is not supported in your region" . I even used some VPN but it is showing again and again like that . I don't know what to do .

  11. What happens if I never pay and abandon my account?

    community.adobe.com/t5/account-payment-plan-discussions/what-happens-if-i...

    in addition, adobe is so forgiving to people that present their circumstances in a reasonable manor, there's no reason to default on an adobe account. you should contact adobe and present your case. there are 3 ways to contact adobe; chat, phone and twitter: chat: use a browser that allows popups and cookies.