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  2. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    [2] [3] A more narrow definition of supply chain management is the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronising supply with demand and measuring performance globally".

  3. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of baselines.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  6. Supply chain - Wikipedia

    en.wikipedia.org/wiki/Supply_chain

    Supply and demand stacked in a conceptual chain.. A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them [1] to end consumers [2] or end customers. [3]

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  8. Hundreds of California prisoners are fighting the LA fires ...

    www.aol.com/hundreds-california-prisoners...

    Hundreds of prisoners are helping to battle the wildfires in the Los Angeles area.. Incarcerated firefighters earn $26.90 to $34 for each 24-hour shift. It's far below California's minimum wage of ...

  9. List of computing and IT abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_computing_and_IT...

    SCM—Source Code Management; SCP—Secure Copy; SCPC—Single Channel Per Carrier; SCPI—Standard Commands for Programmable Instrumentation; SCSA—Secure Content Storage Association; SCSI—Small Computer System Interface; SCTP—Stream Control Transmission Protocol; SD—Secure Digital; SDDL—Security Descriptor Definition Language