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Check eligibility and claims status. And send precertifications and referrals. Instead of a plastic ID card, your patients may give your office a photocopy or printed version of ID card or electronic version of ID card, shown on a smartphone or tablet. Please accept these alternate formats.
Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents and brokers.
Discover Aetna provider phone numbers. Simplify interactions and access support promptly with accurate and up-to-date contact information.
They can help you find doctors and claim information, check benefits and coverage details and look up your member ID. Ready to get started? You can chat 24/7 on your member website.
Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day.
Email us or call Member Services at the number on your ID card. Don’t have your ID card handy? Find a phone number
Where can I go to check the status of a claim? You can check claim status: By using Aetna Voice Advantage ® (AVA), our interactive telephone self-service system; By registering or logging in to your secure site; Through an electronic transactions vendor; See claim instructions for AVA Log in or register See a list of electronic transaction vendors
Looking for an update on a claim? • Call Aetna Student Health at 1-877-480-4161 (TTY: 711) or through the Member Portal under the “Support” drop down. For prescription claims, call Aetna Pharmacy Management at 1-800-238-6279 (TTY: 711). • A claim is a request for payment that you or your health care provider submit to Aetna Student ...
Call your local emergency hotline (for example, 911) or go to the nearest urgent care center or emergency room and notify your doctor as soon as possible. * Are you currently an Aetna Member? * How should we contact you to reply to this inquiry? select "US Mail (Home Address)" in the contact information and enter your address.
To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Email: AetSSIinformation@aetna.com. Phone: 800 264.4000. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067