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CAN-SPAM, a direct response of the growing number of complaints over spam e-mails, [8] defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial ...
Customer service managers soon realized that they could extend database marketing to store and retrieve all customer communications to improve visibility with key clients. This led to the development of CRM systems which managed communication with customers and prospective customers using various media, including phone, direct mail, web site ...
The comparison of mail servers covers mail transfer agents (MTAs), mail delivery agents, and other computer software that provide e-mail services. Unix-based mail servers are built using a number of components because a Unix-style environment is, by default, a toolbox [1] operating system. A stock Unix-like server already has internal mail ...
A mailbox provider, mail service provider or, somewhat improperly, [1] email service provider is a provider of email hosting. It implements email servers to send, receive, accept, and store email for other organizations or end users, on their behalf. The term "mail service provider" was coined in the Internet Mail Architecture document RFC 5598 ...
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Direct email involves sending an email solely to communicate a promotional message (for example, a special offer or a product catalog). Companies usually collect a list of customer or prospect email addresses to send direct promotional messages to, or they rent a list of email addresses from service companies. [5]
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The electronic management of incoming mail improves the handling of documents within service oriented companies and agencies. It enhances the quality of the service offered to customers by allowing staff to instantly access customer files and answer questions immediately. The improvement of customer service is considered to be of fundamental ...
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related to: commercial electronic mail message service for small organizations