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And these simple, sincere empathy statements offer the perfect responses in these situations. Empathy can foster a genuine, caring connection between two people and greatly deepen relationships ...
Because empathy seems to have potential to improve customer relations, employee morale, and personnel management capability, it has been studied in a business context. In the 2009 book Wired to Care, strategy consultant Dev Patnaik argues that a major flaw in contemporary business practice is a lack of empathy inside large corporations. He ...
Emma Seppala distinguishes compassion from empathy and altruism as follows: "... The definition of compassion is often confused with that of empathy. Empathy, as defined by researchers, is the visceral or emotional experience of another person's feelings. It is, in a sense, an automatic mirroring of another's emotion, like tearing up at a ...
Neuroscience work on empathy focused on two main neural networks: the mirror system and the mentalizing system. The mirror system involves the bilateral posterior ventrolateral prefrontal cortex and bilateral anterior inferior parietal lobule. It is a more automatic form of shared mental representation, and so corresponds with simulation theory ...
Miller's phases were: an introduction to the problem; a summary of views that oppose the writer's position; a statement of understanding of the region of validity of the opposing views; a statement of the writer's position; a statement of the situations in which the writer's position has merit; and a statement of the benefits of accepting the ...
Empathy-altruism is a form of altruism based on moral emotions or feelings for others. Social exchange theory represents a seemingly altruistic behavior which benefits the altruist and outweighs the cost the altruist bears.
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