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PAY ONLINE. to make a one-time payment, create an online profile, pay your bill, setup and manage AutoPay, request paperless billing, view account history and much more. Third-Party Fees will apply to credit cards, PayPal and Venmo. Aurora Water does not collect nor benefit from these fees.
Enhance and protect the quality of life for Aurora citizens by providing safe, dependable and sustainable water, sewer and stormwater services, today and in the future. Sign up for our customer payment portal. Learn more here. Online Payment.
Once the full past due balance is paid, contact the billing department in person or by phone at 303.739.7388 or log into your online profile and complete a Reconnect Request. Your water will be turned on by the end of the day. Fees are incurred (see below). Fees & Charges. New Customer Account Turn On Request.
Walk-in payments are available for Water Billing and Cashier Services. To make an appointment, contact departments directly, or contact Access Aurora at 303.739.7000. Below are links to some of the services you can access from your business or home.
Aurora Water Cares helps families who are past due on their water bills with up to $500 in assistance once per calendar year with a limit of four lifetime awards. Payments are made directly to the utility on the customer's behalf.
Water Billing (water, wastewater & storm drain) 303.739.7388. The property owner is the primary account holder for water services, including all potable water connections, sewer service and storm drain charges. The account is established at the time of sale of the property and title transfer.
For 2024, residential customers will see a moderate adjustment of $3.73 per month on average for water use, and $1.83 for sewer. Stormwater rates will remain unchanged. These new rates take effect on January 1, 2024, and will be prorated on your bill.
Water Bill Components. Your water bill arrives monthly and pays for the following: Service charge: A set fee to cover the cost of meter maintenance, meter reading, storm drain system maintenance and capital projects, such as line replacement and the creation of additional water storage and purchases. Water usage charge: Water rates pay for the ...
There are two ways you can view your water use data. The first way is to use our customer payment portal or dashboard at myaccount.aurorawater.org/login. This portal shows your water usage on an hourly basis. If you need leak alarms or more detailed water use data, sign up at Badger Meter's dashboard at EyeOnWater.com.
WHEN DO YOU SEND PAYMENT TO AURORA WATER? Pay ONLY when you receive the final bill. Payment options include: online at aurorawater.org, IVR 303.739.7388 or mail in with the invoice remittance stub in the envelope provided.