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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).

3. Insightly - Wikipedia

   en.wikipedia.org/wiki/Insightly

   The Insightly CRM platform was designed to integrate with Google Apps products. [5] [6] In 2012, the company relocated to San Francisco, [7] [8] where it raised $3 million in funding led by Emergence Capital Partners. Insightly used the funding to develop its CRM tools outside of the Google Apps platform, so that it could be an independent CRM. [9]

4. Contact manager - Wikipedia

   en.wikipedia.org/wiki/Contact_manager

   However, most recent contact management solutions are fully adapted to many-to-many interactions models, and the difference between a CRM and a contact manager starts to lay more on the fact that CRMs are commonly used to automate sales and marketing processes (quotes, invoices, reminder emails, etc.) where contacts management solutions focus ...

5. The Benefits of VoIP Phone Systems - AOL

   www.aol.com/benefits-voip-phone-systems...

   Here are a few ways small businesses use VoIP to their advantage: Review call reports and trends to determine staffing levels. Examine call routing segments to identify and resolve bottlenecks.

6. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

7. List of ERP software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_ERP_software_packages

   An ERP and CRM for the Small and Medium-sized Enterprise (SME) in distribution, retail, service and manufacturing. Acquired by Consona Corporation in June 2010: United States: 2010 (3.3.0) Dolibarr: JavaScript, PHP, MySQL or PostgreSQL: GPLv3: Web application (LAMP-based system) to manage small and medium entities Worldwide: 2021-09 (14.0.2) [1 ...