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Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold
1. Launch AOL Desktop Gold. 2. On the sign on screen, click the small arrow pointing down. 3. Click Add Username. 4. Type in another username and click Continue.Enter your password in the window that appears.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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Go to the Ad-Free Mail for AOL Desktop Gold activation page. 3. Click Activate Now. - If your account is eligible for this benefit, you'll see a confirmation message. 4. Open Desktop Gold and sign out. 5. Sign back in to Desktop Gold with the username you activated the benefit for.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name: