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The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Sign in to your AOL account to access your email and manage your account information.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you have a WhatsApp account associated with the phone number you've added to your AOL account, you may see it as an option to receive an account verification code. Find out how to use WhatsApp to verify a new AOL account, how to reinstall WhatsApp if you have uninstalled it, and where to go for WhatsApp technical support. Mail · Dec 13, 2024
If you'd prefer to continue using your non-AOL email application, try removing and re-adding your account. Look for the AOL logo when you go to set it up again to activate the secure sign-in method. If removing and re-adding your account does not work, generate a third-party app password to access your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.