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One to One was a fee-based service for private training at Apple Inc. retail stores. A US$99 one year membership with purchase of a new Mac allows the user to receive a year's worth of Mac, iPhone, iPod, and iPad instruction. The only restriction is that users can only book one each of the three types of sessions that are included with the One ...
Apple Home is a smart home platform developed by Apple Inc. that lets users configure, communicate with and control smart appliances using Apple devices. Apple Home communicates with devices using HomeKit, the software framework and communication protocol developed by Apple, and the open Matter standard. [ 1 ]
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
Apple University is in a section of buildings called City Center. The rooms are built in a trapezoid shape. Occasionally, classes are offered in Apple's offices overseas, and the professors travel there to teach. In 2014, Apple planned an expansion of Apple University to China, to include a Dean to run Apple University China. [11]
The project was started as a Python application by Paulus Schoutsen in September 2013 and first published publicly on GitHub in November 2013. [24]In July 2017, a managed operating system called Hass.io was initially introduced to make it easier to use Home Assistant on single-board computers like the Raspberry Pi series.
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Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators , and professional users.