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ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...
Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
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Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.
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Distance education, also known as distance learning, is the education of students who may not always be physically present at school, [1] [2] or where the learner and the teacher are separated in both time and distance. [3] Traditionally, this usually involved correspondence courses wherein the student corresponded with the school via mail.
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The developer company Remote Utilities, formerly known as Usoris Systems was founded in 2009. [11] The predecessor project, Remote Office Manager was started in 2004 and were available for free download and use from 2004 until early 2010. [12] The current name, Remote Utilities, was given to version 4.3 in mid-2010 as part of a rebranding effort.