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Selling insurance products under UnitedHealthcare, and health care services under the Optum brand, it is the world's ninth-largest company by revenue and the largest health care company by revenue. The company is ranked 8th on the 2024 Fortune Global 500. [4] UnitedHealth Group had a market capitalization of $460.3 billion as of December 20, 2024.
UnitedHealthcare has agreed to pay a $2.5 million settlement as a resolution to a class action lawsuit that claims the company made unauthorized telemarketing calls in violation of federal law ...
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The news comes as a relief for U.S. hospitals and healthcare providers that had urged the Department of Health and Human Services (HHS) to shift the notification responsibility to UnitedHealth and ...
UnitedHealth Group held its first earnings call since the shooting of its insurance executive last month.UnitedHealthcare CEO Brian Thompson was killed outside of an investor day meeting in New ...
nH Predict is a computer program developed by naviHealth that implements an algorithm that has allegedly been used by health insurance companies including United Healthcare and Humana [1] [2] to automatically deny coverage to patients. [3] [4] [5] It is reported to work by cross-correlating patient health records with those of other patients. [6]
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
A surgeon in Austin, Texas, was in the operating room with a patient when a call came in from the patient’s insurance provider, UnitedHealthcare. She returned the call and shared the story.