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  2. Hospital Quality Initiative - Hospital Compare | Guidance Portal...

    www.hhs.gov/guidance/document/hospital-quality-initiative-hospital-compare-0

    2013: Added the Hospital Value Based Purchasing program data. 2015: CMS added HCAHPS Star Ratings as part of the initiative to add 5-star quality ratings to its Compare websites. 2016: Addition of the Overall Hospital Quality Star Rating in July 2016 and the re-introduction of measure data from Veterans Health Administration Hospitals.

  3. How can I find out if my hospital offers good care for my ... -...

    www.hhs.gov/answers/health-insurance-reform/how-can-i-find-out-if-my-hospital...

    Ask your doctor or healthcare provider which hospital has the best care and results for your condition. Ask why they prefer to use that hospital. Learn about other patients' experiences with hospitals. Some hospitals survey their patients about hospital satisfaction. Try to get as much information as you can about what other patients think of ...

  4. How can I complain about poor medical care I received in a...

    www.hhs.gov/answers/health-insurance-reform/how-can-i-complain-about-poor...

    You can submit a complaint to your BFCC-QIO for things like getting the wrong medication, having the wrong surgery or treatment, or getting discharged too early. Learn more about filing a complaint on Medicare.gov. You can also find your BFCC-QIO by calling 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-468-2048.

  5. Five-Star Quality Rating System | Guidance Portal - HHS.gov

    www.hhs.gov/guidance/document/five-star-quality-rating-system-0

    CMS created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily and to help identify areas about which you may want to ask questions. The Nursing Home Care Compare web site features a quality rating system that gives each nursing home a rating of between 1 and 5 stars.

  6. Hospital CAHPS (HCAHPS) | Guidance Portal - HHS.gov

    www.hhs.gov/guidance/document/hospital-cahps-hcahps-0

    Hospital CAHPS (HCAHPS) Guidance for General public on HCAHPS as the first national, standardized, publicly-reported survey of patients' perspectives of hospital care. The HCAHPS Survey (pronounced “H-caps”) is a 29-item instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. Final.

  7. National HAI Targets & Metrics | HHS.gov

    www.hhs.gov/oidp/topics/health-care-associated-infections/targets-metrics/...

    The U.S. Department of Health and Human Services (HHS) released targets for the national acute care hospital metrics for the National Action Plan to Prevent Health Care-Associated Infections: Road Map to Elimination (HAI Action Plan) in October 2016. The targets use data from calendar year 2015 as a baseline — and were in effect for a 5-year ...

  8. Health Care-Associated Infections - HHS.gov

    www.hhs.gov/oidp/topics/health-care-associated-infections

    Healthcare-associated infections (HAIs) are infections people get while they are receiving health care for another condition. HAIs can happen in any health care facility, including hospitals, ambulatory surgical centers, end-stage renal disease facilities, and long-term care facilities. Bacteria, fungi, viruses, or other, less common pathogens ...

  9. Hospital Quality Initiative - HCAHPS: Patients' Perspectives of...

    www.hhs.gov/guidance/document/hospital-quality-initiative-hcahps-patients...

    Three broad goals have shaped HCAHPS. First, the survey is designed to produce data about patients' perspectives of care that allow objective and meaningful comparisons of hospitals on topics that are important to consumers. Second, public reporting of the survey results creates new incentives for hospitals to improve quality of care.

  10. Hospital Quality Initiative - Inpatient Psychiatric Facility...

    www.hhs.gov/guidance/document/hospital-quality-initiative-inpatient...

    Hospital Quality Initiative - Inpatient Psychiatric Facility Quality Reporting (IPFQR) Program. Guidance for explaining the particulars of the Inpatient Psychiatric Facility Quality Reporting (IPFQR) Program.

  11. Design for Care Compare - HHS.gov

    www.hhs.gov/guidance/sites/default/files/hhs-guidance-documents/Five Star Users...

    A companion document to this Technical Users’ Guide (Nursing Home Compare–Five Star Quality Rating System: Technical Users’ Guide–State-Level Cut Point Tables) provides the data for the state-level cut points for the health inspection star ratings. The data table in the companion document is updated monthly.