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The Mazziotta–Pareto index (MPI) is a composite index [1] (OECD, 2008 [2]) for summarizing a set of individual indicators that are assumed to be not fully substitutable. [3] It is based on a non-linear function which, starting from the arithmetic mean of the normalized indicators, introduces a penalty for the units with unbalanced values of the indicators (De Muro et al., 2011 [4]).
Outsourcing relationship management (ORM) is the business discipline widely adopted by companies and public institutions to manage one or more external service providers as part of an outsourcing strategy. ORM is a broadly used term that encompasses elements of organizational structure, management strategy and information technology infrastructure.
A medical doctor explaining an X-ray to a patient. Several factors help increase patient participation, including understandable and individual adapted information, education for the patient and healthcare provider, sufficient time for the interaction, processes that provide the opportunity for the patient to be involved in decision-making, a positive attitude from the healthcare provider ...
In computing, an enterprise[-wide] master patient index is a form of customer data integration (CDI) specific to the healthcare industry.Healthcare organizations and groups use EMPI to identify, match, merge, de-duplicate, and cleanse patient records to create a master index that may be used to obtain a complete and single view of a patient.
When a patient participates more in the decision-making process, the frequency of self-management behaviors increases, as well. [114] Self-management behaviors fall into three broad categories: health behaviors (like exercise), consumeristic behaviors (like reading the risks about a new treatment), and disease-specific management strategies. [115]
This metric is a real-time indicator of the service quality that our customers experience. To put it in perspective, we've improved damage frequency by over 80% since 2021, and we have significant ...
Supplier relationship management (SRM) is the systematic, enterprise-wide assessment of suppliers' strengths, performance and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship life cycle, to maximize the ...
Business relationship management consists of knowledge, skills, and behaviors (or competencies) that foster a productive relationship between a service organization (e.g. Human Resources, Information technology, a finance department, or an external provider) and their business partners. [1]