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“An Amazon email scam can look exactly like a real Amazon email, or can be poorly crafted, and everything in between,” according to Alex Hamerstone, a director with the security-consulting ...
When in doubt, contact customer service directly and file a report. When using email, look for the Amazon smile logo. That is an icon used to verify the message is directly from Amazon.
Rather than go to Amazon's website and use their channels to connect with someone from customer service, Colleen did an internet search for a customer service phone number. Don't miss
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
[2] [6]: 166 These fake orders, if unnoticed, can boost the seller's rating, which can make it more likely that their items will appear at the top of search results on e-commerce sites. The person who placed the order may also post a positive rating or review, further artificially increasing the credibility of the item's listing. [2] [5]
A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they ...