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2. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

3. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   System Creator License Implementation language(s) Back end Launch date Latest stable release Latest release date Apache Bloodhound: Apache Software Foundation: Apache License: Python: MySQL, PostgreSQL, SQLite: 2012 [1] 0.8 [2] 2013-08-23; 12 years ago Apache Allura: Apache Software Foundation: Apache License 2.0: Python: MongoDB: 2022 [3] 1.17 ...

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Robust charting capacity, a workflow builder, drag-and-drop Dashboard editors, and automation capabilities are all standard. Request Tracker receives and manages all email sent to any of your key email addresses: support@, sales@, helpdesk@, security@, etc. Staff can manage ticket replies via email or by using RT’s full web interface.

5. Jira (software) - Wikipedia

   en.wikipedia.org/wiki/Jira_(software)

   Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.

6. List of collaborative software - Wikipedia

   en.wikipedia.org/wiki/List_of_collaborative_software

   Tiki Wiki CMS Groupware, has wiki, forums, calendar, ticket system, workflow engine; Tine 2.0; Tonido, free collaborative software with workspace synchronizing, Web access from personal desktop; cross-platform; Zarafa, full MAPI MS Exchange replacement for Linux, GPL+proprietary; Kopano, full MAPI MS Exchange replacement for Linux, GPL ...

7. Workflow management system - Wikipedia

   en.wikipedia.org/wiki/Workflow_management_system

   Distribution system (cox) This function is an expansion. It detects exceptional circumstances and transmits the information to designated work positions. With a dynamic assignment, it can assign new tasks to underworked positions, to achieve a continuation or a balance of workload within the workflow. Coordination system (foreman)

8. ServiceNow - Wikipedia

   en.wikipedia.org/wiki/ServiceNow

   ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

9. Workfront - Wikipedia

   en.wikipedia.org/wiki/Workfront

   Workfront provides a software-as-a-service platform for enterprise workflow management, project and portfolio management, resource management and individual task management. [51] Workfront's platform automates and repeatable processes and allows users to manage financial information and create reports.