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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  4. Person specification - Wikipedia

    en.wikipedia.org/wiki/Person_specification

    A person specification describes the personal attributes desired in a potential employee. It is a companion document to a job description , describing the personal attributes being sought from applicants to ensure that they are suitable for the role. [ 1 ]

  5. Tesco - Wikipedia

    en.wikipedia.org/wiki/Tesco

    Following a 2013 incident when the manager of Tesco in Sutton ordered a blind person and her guide dog to leave the shop, Tesco stated that its staff had received training to ensure that such an incident would not happen again. [229] In 2014, Tesco staff shouted at a customer with a guide dog and told her not to return to the store. [230]

  6. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.

  7. Personal assistant - Wikipedia

    en.wikipedia.org/wiki/Personal_assistant

    A personal assistant, also referred to as personal aide (PA) or personal secretary (PS), is a job title describing a person who assists a specific person with their daily business or personal task. [ 1 ] [ 2 ] It is a subspecialty of secretarial duties.

  8. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  9. TPS report - Wikipedia

    en.wikipedia.org/wiki/TPS_report

    A mock-up of a TPS report cover sheet, created for the movie Office Space A TPS report (" test procedure specification ") is a document used by a quality assurance group or individual, particularly in software engineering , that describes the testing procedures and the testing process.