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In 2010 Alorica acquired PRC, expanding its service offerings and establishing itself as the largest minority business enterprise (MBE) in the outsourced customer contact center industry in the U.S. [6] In August 2011 it was reported that PRC founder David Epstein has reentered the call center business with a company called C3. It is located in ...
The parent company of Expert Global Solutions, after its acquisition by Alorica in June 2016 [2]. Founded in 2012, Expert Global Solutions, Inc. (EGS, formerly NCO Group), based in Plano, Texas, [3] was a privately owned business process outsourcing company.
At an Alorica call center in Albuquerque, New Mexico, one customer-service rep had been struggling to gain access to the information she needed to quickly handle calls. After Alorica trained her ...
The business center is owned by Putnam County and Putnam County Port Authority. [1] Alorica was the only tenant occupying the park until it closed in 2015. The telecommunications and business solutions company operated a call center on the property. The former Alorica call center building is for lease. Other sites are shovel ready.
HCA Healthcare is made up of 185 hospitals and over 2,000 sites of care in 20 U.S. states and the U.K. Sites of care include freestanding ERs, surgery centers, urgent care centers and physician ...
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