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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call.
Historically known for distributing yellow pages phone books across Canada, into the 21st century YPG has primarily shifted to digital marketing services, though they also operate the YellowPages.ca local business search engine and Canada411 online phone directory, [1] [2] and still print phone books on a limited basis to some customers as of 2024.
Initially 1‑800‑NN2‑XXXX numbers were U.S. intrastate and specific prefixes (such as 1‑800‑387 Toronto and 1‑800‑267 Ottawa) were assigned to Canada. [7] In the 1970s, AT&T's internal routing guides included separate U.S. and Canadian 1-800 exchange maps which looked much like area code maps [ 8 ] as each geographic area code had ...
GOOG-411 (or Google Voice Local Search) was a telephone service launched by Google in 2007, that provided a speech-recognition-based business directory search, and placed a call to the resulting number in the United States or Canada. [1] The service was accessible a toll-free telephone number.
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Non-geographic toll-free telephone numbers (800, 833, [3] 844, 855, 866, 877, 888) and premium-rate telephone numbers (900) are allocated centrally by the NANP Administrator. Calls to telephone numbers with the central office code 976 are billed as expensive premium calls.
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