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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    Frank Farrington wrote to Mill Supplies in 1914 that this view ignores that customers can be dishonest, have unrealistic expectations or try to misuse a product in ways that void the guarantee: "If we adopt the policy of admitting whatever claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses."

  3. Ethical consumerism - Wikipedia

    en.wikipedia.org/wiki/Ethical_consumerism

    Conscientious consumption involves people who are "more focused on real needs than artificially created craves," such as not continually following trend cycles in consumer industries. [ 37 ] Conscientious consumerism has become more popular in recent years, with consumers becoming more aware of the impact of their purchases on society and the ...

  4. Consumerism - Wikipedia

    en.wikipedia.org/wiki/Consumerism

    At the same time, by understanding the reputation of the brand on social media, consumers can easily change their original attitude towards the brand. The information provided by social media helps consumers shorten the time of thinking about products and decision-making, so as to improve consumers' initiative in purchase decision-making and ...

  5. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    The marketing organisation needs a deep understanding of the benefits most valued by consumers and therefore which attributes are most important in terms of the consumer's purchase decision. It also needs to monitor other brands in the customer's consideration set to optimise planning for its own brand.

  6. Moral psychology - Wikipedia

    en.wikipedia.org/wiki/Moral_psychology

    The justice perspective draws attention to inequality and oppression, while striving for reciprocal rights and equal respect for all. The care perspective draws attention to the ideas of detachment and abandonment, while striving for attention and response to people who need it. Care Orientation is relationally based.

  7. Moral realism - Wikipedia

    en.wikipedia.org/wiki/Moral_realism

    Moral objectivism is the view that what is right or wrong does not depend on what anyone thinks is right or wrong, [21] but rather on how it affects people's well-being. . Moral objectivism allows for moral codes to be compared to each other through a set of universal f

  8. Morality - Wikipedia

    en.wikipedia.org/wiki/Morality

    The first way is conscious verbal reasoning (for example, examining costs and benefits). The second way is reframing a situation to see a new perspective or consequence, which triggers a different intuition. Finally, one can talk to other people which illuminates new arguments. In fact, interacting with other people is the cause of most moral ...

  9. Pricing strategies - Wikipedia

    en.wikipedia.org/wiki/Pricing_strategies

    Then a markup is set for each unit, based on the profit the company needs to make, its sales objectives and the price it believes customers will pay. For example, if a product's price is $10, and the contribution margin (also known as the profit margin ) is 30 percent, then the price will be set at $10 * 1.30 = $13.

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