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On 23 October 2002 the ombudsman service, headed by the Scottish Public Services Ombudsman, was established by the Scottish Public Services Ombudsman Act 2002. [3] This Act of the Scottish Parliament outlines the Ombudsman's role and terms of appointment. [4]
Financial Ombudsman Service [170] - This service is free for consumers, and every year over 1 million people contact them about problems with: bank accounts, payments and cards; payment protection insurance (PPI); home, car, travel and other types of insurance; loans and other credit, like car finance; debt collection and repayment problems ...
This legislation was intended to create a modern complaints service. [1] The Act established the ombudsman as a 'one-stop-shop', assuming statutory duties that had previously been the remit of three previous offices – the Scottish Parliamentary Ombudsman, the Health Service Ombudsman, the Local Government Ombudsman for Scotland.
Ombudsmen in Scotland (1 C, 16 P) Ombudsmen in Wales ... Financial Ombudsman Service; G. ... Parliamentary and Health Service Ombudsman;
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
James Martin CBE is the chair of Scottish Legal Complaints Commission. He was Scotland's first independent police complaints commissioner 2007–2009 and was Scottish Public Services Ombudsman 2009–2017.
It is an operationally independent body, set up under the Financial Services and Markets Act 2000 and funded by a levy on authorised financial services firms. The rules of the FSCS are made by the Financial Conduct Authority (FCA) and are contained in its handbook. [2] The FSCS board of directors is appointed by and ultimately accountable to ...
TSB Bank is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the Prudential Regulation Authority. [46] It is a member of the Financial Ombudsman Service and the Financial Services Compensation Scheme, and subscribes to the Lending Code. [47]