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James Martin CBE is the chair of Scottish Legal Complaints Commission. He was Scotland's first independent police complaints commissioner 2007–2009 and was Scottish Public Services Ombudsman 2009–2017.
The SPSO is responsible for looking at complaints made by individual members of the Scottish public about most organisations providing public services in Scotland including councils, the National Health Service, housing associations, the Scottish Government and its agencies and directorates, universities and colleges, prisons and most Scottish ...
The Financial Services Ombudsman incorporated the older offices of the Insurance Ombudsman and Ombudsman for Credit Institutions in 2005. [80] Also established in 2005 was the Office of the Ombudsman for the Defence Forces, the first holder being Paulyn Marrinan Quinn, formerly the founding Insurance Ombudsman.
This legislation was intended to create a modern complaints service. [1] The Act established the ombudsman as a 'one-stop-shop', assuming statutory duties that had previously been the remit of three previous offices – the Scottish Parliamentary Ombudsman, the Health Service Ombudsman, the Local Government Ombudsman for Scotland.
Ombudsmen in Scotland (1 C, 16 P) Ombudsmen in Wales ... Financial Ombudsman Service; G. ... Parliamentary and Health Service Ombudsman;
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
The Scottish Legal Complaints Commission (SLCC) is a non-departmental public body responsible dealing with unresolved complaints against legal practitioners operating in Scotland. [1] It was established under the Legal Profession and Legal Aid (Scotland) Act 2007 and came into operation on 1 October 2008, replacing the Scottish Legal Services ...
The Standards Commission is concerned with ethical conduct. It deals with complaints of misconduct against individual members. It does not deal with issues of maladministration; these are matters for the Scottish Public Services Ombudsman. The Commission was established under the Ethical Standards in Public Life etc. (Scotland) Act 2000. The ...