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  2. WebSphere Optimized Local Adapters - Wikipedia

    en.wikipedia.org/wiki/WebSphere_Optimized_Local...

    WAS z/OS 8.0.0.1 provides a proxy function to allow WOLA callers and WOLA targets to be located separately. This includes location on operating system instances other than z/OS. This function has two formats: proxy support for outbound calls, and proxy support for inbound calls.

  3. Auto dialer - Wikipedia

    en.wikipedia.org/wiki/Auto_dialer

    In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.

  4. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    As calls are queued in the SIP contact center, the IVR system can provide treatment or automation, wait for a fixed period, or play music. Inbound calls to a SIP contact center must be queued or terminated against a SIP end point; SIP IVR systems can be used to replace agents directly by the use of applications deployed using BBUA (back-to-back ...

  5. Dialer - Wikipedia

    en.wikipedia.org/wiki/Dialer

    Dialers are necessary to connect to the internet (at least for non-broadband connections), but some dialers are designed to connect to premium-rate numbers.The providers of such dialers often search for security holes in the operating system installed on the user's computer and use them to set the computer up to dial up through their number, so as to make money from the calls.

  6. Port (computer networking) - Wikipedia

    en.wikipedia.org/wiki/Port_(computer_networking)

    A socket is used by a process to send and receive data via the network. The operating system's networking software has the task of transmitting outgoing data from all application ports onto the network, and forwarding arriving network packets to processes by matching the packet's IP address and port number to a socket. For TCP, only one process ...

  7. Callback (telecommunications) - Wikipedia

    en.wikipedia.org/wiki/Callback_(telecommunications)

    The cost of making a telephone call via callback consists of two parts, as the caller is effectively paying for an outbound and inbound call at the same time. For example, if a customer from Spain is calling a phone number in Australia, and it costs 8 cents per minute to phone Spain from the US (the callback, which is an incoming call) and 20 ...

  8. FXO and FXS - Wikipedia

    en.wikipedia.org/wiki/FXO_and_FXS

    An outbound "extender" is an automated local number at a service bureau in the larger city. A suburban subscriber (who can call the city itself locally but is long distance to suburbs on the other side) could call the extender locally, get a city dial tone and dial back out locally to the larger area.

  9. Supervisor Call instruction - Wikipedia

    en.wikipedia.org/wiki/Supervisor_Call_instruction

    SVC is a two byte instruction with the hexadecimal operation code 0A; the second byte of the instruction, the SVC number, indicates the specific request. [2] The SVC number can be any value from 0 to 255, with the particular SVC number being up to the implementer of the operating system, e.g. on IBM's MVS, SVC 3 is used to terminate a program, while on the UNIVAC VS/9 and Fujitsu BS2000 ...