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If you're a provider, call our Provider Hotline at 800-686-1516. If you're an Ohio Medicaid member, call our Consumer Hotline at 800-324-8680. Otherwise, follow the links below for additional resources, or complete the Contact Us Form and we'll get back to you.
Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
If you require additional assistance or were not able to find the answer to your question on this site, contact the call center at 1-844-640-OHIO (6446). Find Us. Most ODJFS programs are administered by local agencies, so you can get the assistance you need right in your own county.
Contact Us. Have questions? We can help. Choice Counselors are available at 1-800-324-8680 to answer your questions Mon-Fri 7am-8pm and Sat 8am-5pm ET. 505 South High Street Columbus, Ohio 43215; Telephone: 1-800-324-8680; Fax: 1-614-280-0977; Customer Service: Mon-Fri 7am-8pm and Sat 8am-5pm ET; Contact us by email
Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
Ohio Medicaid Members – Update your Contact Information. To stay in the know about Ohio Medicaid’s program changes and updates, make sure to keep your contact information up to date by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680.
Find contact and location information for your County Department of Job and Family Services (CDJFS) for help with cash, food, medical and child care assistance or adult protective services.
Call the Ohio Medicaid Consumer Hotline: Call 1-800-324-8680 and the Ohio Medicaid Consumer Hotline will connect you with a representative who can help you update your contact information. Representatives are available Monday-Friday, 7 a.m.-8 p.m. and Saturdays from 8 a.m.-5 p.m.
You can explore the managed care plans available and enroll by visiting www.ohiomh.com or by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680. Representatives are available 7 a.m.to 8 p.m. Eastern time (ET) Monday through Friday and 8 a.m. to 5 p.m. ET Saturday.
The Ohio Department of Medicaid improves wellness and health outcomes by providing health care coverage for eligible individuals and families, including children, pregnant women, seniors, and people with disabilities.