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Ohio Medicaid Members – Update your Contact Information. To stay in the know about Ohio Medicaid’s program changes and updates, make sure to keep your contact information up to date by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680.
If you're a provider, call our Provider Hotline at 800-686-1516. If you're an Ohio Medicaid member, call our Consumer Hotline at 800-324-8680. Otherwise, follow the links below for additional resources, or complete the Contact Us Form and we'll get back to you.
If you have picked a plan and are ready to enroll, the Medicaid Consumer Hotline Portal will walk you through the enrollment process step-by-step. When you select a plan, be sure to choose a primary care physician for each person in your family or the plan will choose one for you.
Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
You can reach out directly to the Ohio Medicaid Consumer Hotline, contact a case worker through your local department of job and family services, or if you have an Ohio Benefits Self-Service account, you can report a change through the online portal.
• Humana Healthy Horizons in Ohio: 877-856-5702 • Molina HealthCare of Ohio, Inc.: 800 -642-4168 • UnitedHealthcare Community Plan: 800- 895-2017 • Current Ohio Medicaid managed care members and/or their family members • Current OhioRISE members and/or their family members • Value-added benefits/services provided by the plan
Call the Ohio Medicaid Consumer Hotline: Call 1-800-324-8680 and the Ohio Medicaid Consumer Hotline will connect you with a representative who can help you update your contact information. Representatives are available Monday-Friday, 7 a.m.-8 p.m. and Saturdays from 8 a.m.-5 p.m.
Find contact and location information for your County Department of Job and Family Services (CDJFS) for help with cash, food, medical and child care assistance or adult protective services.
Contact Us. Have questions? We can help. Choice Counselors are available at 1-800-324-8680 to answer your questions Mon-Fri 7am-8pm and Sat 8am-5pm ET. 505 South High Street Columbus, Ohio 43215; Telephone: 1-800-324-8680; Fax: 1-614-280-0977; Customer Service: Mon-Fri 7am-8pm and Sat 8am-5pm ET; Contact us by email
You can reach out directly to the Ohio Medicaid Consumer Hotline, contact a case worker through you local department of job and family services, or if you have an Ohio Benefits Self-Service account, you can report a change through the online portal.