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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
An area code of three digits dialed after the country code determines the area served in the United States and its territories, Canada, and much of the Caribbean. Zone 2 uses two 2-digit codes (20, 27) and eight sets of 3-digit codes (21x–26x, 28x, 29x), mostly to serve Africa , but also Aruba , Faroe Islands , Greenland and British Indian ...
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Subscriber names are generally listed in alphabetical order, together with their postal or street address and telephone number.In principle every subscriber in the geographical coverage area is listed, but subscribers may request the exclusion of their number from the directory, often for a fee; their number is then said to be "unlisted" (US and Canada), "ex-directory" (British English), or ...
Codes 880 through 882 were used (until 1 April 2004) to allow international customers to access toll-free numbers they otherwise could not by paying the international portion of the toll. 880 was paired with 800, 881 with 888, and 882 with 877. [21] 888: toll-free telephone service: March 1, 1996: created; 889: not in use; available for toll ...
While 6-1-1 was in use to call repair service in some areas from as early as the 1930s, other codes were also used, the most common being 114 (with 113 used for information). A decision to standardize on 6-1-1 (and 4-1-1 for information) nationwide was made in the 1960s, but the use of 114 was still widespread in the 1970s, and into the 1980s ...
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