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Armand Vallin Feigenbaum (April 6, 1920 [1] – November 13, 2014) was an American quality control expert and businessman. [2] He devised the concept of Total Quality Control (TQM), now known as " total quality management ".
Office of the Deputy Under Secretary of Defense for Total Quality Management (1990-02-15), Total Quality Management Guide: A Two Volume Guide for Defense Organizations, vol. 2—A Guide to Implementation, Washington, D.C.: United States Department of Defense, OCLC 834271878, ADA230439, archived from the original on December 11, 2013
In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.
Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1] COPQ is a refinement of the concept of quality costs.
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Walter Andrew Shewhart (pronounced like "shoe-heart"; March 18, 1891 – March 11, 1967) was an American physicist, engineer and statistician. He is sometimes also known as the grandfather of statistical quality control and also related to the Shewhart cycle.
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
Feigenbaum is a German surname meaning "fig tree". Notable people with the surname include: Armand V. Feigenbaum (1920–2014), American quality control expert; B. J. Feigenbaum (1900–1984), American legislator and lawyer; Clive Feigenbaum, stamp dealer; Edward Feigenbaum (born 1936), American computer scientist known as the "father of expert ...