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Disney Parks have utilized virtual queue systems since the introduction of the FastPass System in 1999. These systems allow theme park visitors to wait in a virtual queue for an attraction, reducing the time spent in line. Depending on the system, access to virtual queues may come with park admission or may be an additional charge.
A day at Disney World can be more laborious than it has to be, with folks waking up early to secure virtual queues and then navigating the day on their apps to perpetually optimize their Lightning ...
A “virtual placeholder” maintains the customers' position in the queue while the ACD queue is worked off. The virtual queuing system monitors the rate at which calls in queue are worked off and launches an outbound call to the customer moments before the virtual placeholder is due to reach the top of the queue.
This is popular at amusement parks like Walt Disney World, which uses video screens and other visuals to keep people in the queue area occupied. Secondary queue areas for patrons with special tickets, like the FastPass system used at Disney parks, or the Q-bot as used in Legoland Windsor .
If you plan to park hop (a term used to describe starting at one Walt Disney World park early in the day, then moving to another in the afternoon or evening), stack rides for the second park when ...
Now Disney is making an effort to simplify its park offerings so guests can work out how to visit on a budget without frying their brains. Planning a Disney World vacation without blowing the bank ...
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BRYAN R. SMITH/Getty Images No shade to the other Disney parks, but Walt Disney World Resort in Orlando, Florida, has a unique grip on pretty much every traveler, from families and groups of ...