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  2. Lufkin (brand) - Wikipedia

    en.wikipedia.org/wiki/Lufkin_(brand)

    Throughout its history Lufkin patented a variety of devices and manufacturing processes. US 149321 , Lufkin, Edward Taylor, "Improvement in Board Measures", issued April 7, 1874 US 272279 , Lufkin, Edward Taylor, "Headed Lumber Rule", issued February 13, 1883

  3. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  4. Lufkin Industries - Wikipedia

    en.wikipedia.org/wiki/Lufkin_Industries

    Lufkin Industries is an American manufacturing company founded in 1902 and headquartered in Missouri City, Texas.Lufkin is a provider of rod lift products, automated control and optimization equipment and software for rod lift equipment to the oil and gas industry.

  5. The chief people officer of Yahoo explains why they don’t do ...

    www.aol.com/finance/chief-people-officer-yahoo...

    The chief people officer of Yahoo explains why they don’t do performance reviews: ‘At the end of the day, we’re grownups’ Emma Burleigh Updated December 3, 2024 at 12:21 PM

  6. Service review - Wikipedia

    en.wikipedia.org/wiki/Service_review

    A service review is a review of an organisation's services designed to identify potential service delivery improvements. A Service Review can be used to improve the organisation's efficiency and effectiveness, and assists in addressing financial sustainability. Local government is one of the largest providers of services for the community.

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Work done by Parasuraman, Zeithaml and Berry (Leonard L) [18] between 1985 and 1988 provides the basis for the measurement of customer satisfaction with a service by using the gap between the customer's expectation of performance and their perceived experience of performance. This provides the measurer with a satisfaction "gap" which is ...

  8. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [ 2 ]

  9. Service level - Wikipedia

    en.wikipedia.org/wiki/Service_level

    The α service level is an event-oriented performance criterion. It measures the probability that all customer orders arriving within a given time interval will be completely delivered from stock on hand, i.e. without delay. Two versions are discussed in the literature differing with respect to the time interval within which the customers arrive.