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You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
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The problem could be caused by server delays due to a lot of people accessing their email at once. Usually this is resolved in just a few minutes. Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments
This file contains additional information, probably added from the digital camera or scanner used to create or digitize it. If the file has been modified from its original state, some details may not fully reflect the modified file.
AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts.