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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

3. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Restart your computer to finish the installation. Uninstall Desktop Gold • Uninstall a program on Windows 7 and 8. • Uninstall a program on Windows 10.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

5. Reset (computing) - Wikipedia

   en.wikipedia.org/wiki/Reset_(computing)

   A software reset (or soft reset) is initiated by the software, for example, Control-Alt-Delete key combination have been pressed, or execute restart in Microsoft Windows. Hardware reset [ edit ]

6. Black screen of death - Wikipedia

   en.wikipedia.org/wiki/Black_screen_of_death

   MS-DOS and all versions of Windows after Windows 3.1 (Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 and Windows 11) also display a black screen of death when the operating system cannot boot. There are many factors that can contribute to this problem, including the ones listed below.

7. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder

8. Blue screen of death - Wikipedia

   en.wikipedia.org/wiki/Blue_screen_of_death

   Preview builds of Windows 10, Windows 11, and Windows Server (available from the Windows Insider program) feature a dark green background instead of a blue one. [ 26 ] [ 27 ] [ 24 ] Windows 3.1, 95, and 98 supports customizing the color of the screen [ 28 ] whereas the color is hard-coded in the Windows NT family .

9. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.