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  2. ‘A minefield of its own making’: New investigation of USAA ...

    www.aol.com/finance/minefield-own-making...

    Starting in 2019, USAA has also faced a number of fines — $3.5 million over customer-related violations, $85 million over compliance and management issues and $140 million over weak protections ...

  3. USAA - Wikipedia

    en.wikipedia.org/wiki/USAA

    Until the 1960s, the bulk of its business was conducted via mail. In the late 1960s, USAA began a transition from mail to phone-based sales and service. It launched a toll-free number in 1978, and Internet sales and service in June 1999 via its website. [14] USAA offered restricted membership to civilians between September 2009 and August 2013.

  4. List of labor unions in the United States - Wikipedia

    en.wikipedia.org/wiki/List_of_labor_unions_in...

    United States Postal Service mail delivery workers in urban areas. 2016: NALC: American Federation of Government Employees (AFGE) 1932 289,023 Miscellaneous U.S. federal government workers. 2012: AFGE: American Postal Workers Union (APWU) 1971 286,700 United States Postal Service workers other than letter carriers. APWU

  5. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. USAA members say they’ve lost trust in the bank - AOL

    www.aol.com/finance/just-nightmare-more-more...

    But 5 minutes could have you paying as ... another USAA customer who lost about $3,700 to fraud. ... Three of the defendants worked for a call center that provided customer service for USAA and ...

  7. Is labor market bouncing back? Here's what the November jobs ...

    www.aol.com/us-economy-adds-227k-jobs-133233084.html

    U.S. employers added 227,000 jobs in November as the effects from hurricanes and strikes the previous month reversed. The unemployment rate was 4.2% ... October employment by 38,000 and the return ...

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  9. California Fair Pay Act - Wikipedia

    en.wikipedia.org/wiki/California_Fair_Pay_Act

    Because of the vagueness of this law, employers are able to find loopholes and pay women in California much lower than their male co-workers. [2] As of 2015, female workers make only 80 cents for every dollar earned by male workers thus putting the gender wage gap of 20%. [3]

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