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The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.
The PCC hosts BPO companies, call centers, animations studios, software development and gaming businesses, medical and legal transcription outfits, knowledge process outsourcing (KPO) outfits, and back office operations of multinational companies. [1] [3]
The firm was founded in 2007 as a graphics and translation vendor and in 2009 was named in the top 20 global Knowledge Process Outsourcing (KPO) vendors. [1] Since the end of 2008, the firm has focused on corporate strategy consulting. In 2018, the company re-branded, launching a new website and new logo.
The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and medical transcription. The IT-BPO industry plays a major role in the country's growth and development. [1]
Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.
Featuring Lisa Kudrow and Ray Romano, Netflix's new dark comedy "No Good Deed" is "about the highs and lows of searching for a safe, happy home."
The last image we have of Patrick Cagey is of his first moments as a free man. He has just walked out of a 30-day drug treatment center in Georgetown, Kentucky, dressed in gym clothes and carrying a Nike duffel bag.
Aptara, Inc. is a US-based media company specializing in digital content development. It is headquartered in Falls Church, Virginia.Aptara's services include content production, digital publishing, data conversion, editorial services, eLearning and technology development, legal content solutions [buzzword], and business process outsourcing (BPO).
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