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Base CRM (originally Future Simple or PipeJump, now Zendesk) is an enterprise software company based in Mountain View, California with R&D offices located in Kraków, Poland. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more.
Zendesk eventually expanded from just customer service to also managing other customer interactions, such as sales. [34] The company first moved into sales software with its September 2018 acquisition of competitor Base. [35] [34] Base was later renamed Sell and a Sell Marketplace was created for corresponding third-party apps. [35]
Pages in category "Client-server database management systems" The following 25 pages are in this category, out of 25 total. This list may not reflect recent changes. A.
There’s already a whole slew of chatbots for customer service: Twilio’s CustomerAI, Zendesk’s Answer Bot, and perhaps the most well-positioned, Salesforce’s Einstein.
The ServiceNow platform resides on what is known as the CMDB, Configuration management database. The CMDB holds all enterprise data, including master, transactional, and configuration data. In practical terms, any assets that are part of a business, from data centers, employees, to employee laptops, are known as 'CI Items' in the CMDB.
SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.
Zen supports stand-alone, client-server, peer-to-peer [7] and software-as-a-service (SaaS) [8] architecture. The central architecture of Zen consists of two database engines: (1) the storage engine, known as MicroKernel Database Engine (MKDE) and described as a transactional database engine, and (2) the relational database engine, known as SQL Relational Database Engine (SRDE).
Denzel Washington just got baptized and became a minister — and no, it wasn’t in preparation for a movie role.. On Saturday, Dec. 21, the Gladiator II star, 69, was baptized at the Kelly ...
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