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  2. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

  3. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Spiceworks IT Software Proprietary; free for use Ruby: sqlite: 2006 Supportworks: Hornbill Systems Proprietary Visual C++ and PHP: Microsoft SQL Server, MySQL, Oracle, Sybase: 1994 SysAid: SysAid Technologies Proprietary Java, C#: MySQL, Derby, Oracle, Microsoft SQL Server: 2002 Tracker: Automation Centre Proprietary Groupware, requires Lotus ...

  5. Voice-based marketing automation - Wikipedia

    en.wikipedia.org/wiki/Voice-based_marketing...

    Voice-based marketing automation platforms have emerged as an integrated solution in response to both the growth in mobile users, [3] and mobile advertising. [4] It is estimated that mobile search will generate 73 billion calls to businesses (up from 30 billion in 2013) and businesses are placing more value on phone calls as a lead source, as is evident from the estimated $64.6 billion spent ...

  6. Comparison of time-tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_time...

    This article has multiple issues. Please help improve it or discuss these issues on the talk page. (Learn how and when to remove these messages) This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Find sources: "Comparison of time-tracking software" – news ...

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  8. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Redmine, for software projects includes issue tracking, wiki, basic file and document management with hooks to major version control systems: SVN, Git, etc. Simple Groupware TeamLab , has forums, blogs, bookmarks, wiki, task management, instant messaging, mobile version, CRM , online document editors

  9. Telephone recording - Wikipedia

    en.wikipedia.org/wiki/Telephone_recording

    Call-recording software, records telephone conversations over PSTN or VoIP in a digital audio file format; Call tracking software, records information about incoming telephone calls, and, in some regions, the conversation; Call logging, the collection, evaluation, and reporting of technical and statistical data about telephone calls

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